Skip to main content

Case Study 1

Fig1.Home page(create new help)
I think the team's goal of making it super easy for users to post helps is really good. However, this page involves too many checkboxes and privacy issues that on the contrary increase the complexity of posting a help. For instance, how can you calculate the reliable people? The criteria we assumed in our algorithm may not match the user's mind. Neither can we assume that all the friends have SMS and other information included in their profiles.   It's also very sensitive to post to all friends' walls. In our first assignment, we tried that and the whole news feed will be filled with the same content. That's very annoying. The checkboxes also have some overlaps. Say if one selected "all my friends"+"reliable friends", same people will be informed twice or even more times. That's even more annoying. Furthermore, the additional "needs quick help" option makes it even more complicated. The text input of estimated time seem useless to me for a quicker help.

Fig2. Overview page
I think it's good. It enhances users interactions and it is engaging. There is a budge reward for the contributions. One thing to point out is the button design. Can differentiate a bit on "refer to a friend" and "help him" and change the button colour(can use CSS gradient and use a milder colour).

Fig3. Shouldn't be duplicated Prof profile pics shown on the same table, should eliminate duplication.
Refer to a friend(only one friend, no option for choosing friends? May use some autocomplete plugins to allow users to select whom to refer to). It seems that everyone can click on the "help her" button without actually really help the person out. There should be some confirmation mechanism to allow the probablers to know whether these people really helped or not.

Awards: I think instead of award by the app, they should allow people who received help to award those helpers. That will be more interactive and engaging.

They may have problems figuring out how to award people, how to fit the needs for users to change pictures, etc.

Comments

Popular posts from this blog

InnovFest 2015

I attended the innovFest 2015 event. It was quite eye opening. Besides the booth, some topics in the forums also interested me. The first topic I joined was the Kopi Chat with Yossi Vardi, a famous Israeli entrepreneur and investor. He is straightforward and humorous. When talking about the most important reason why people wake up with a great idea but ended up sleeping without executing anything, he collected answers from the audiences. One answer pretty much fitted his appetite-- "People fear about losing faces". He shared his opinion with the quotes from Theodore Roosevelt, “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually st

Thoughts

I've been working as a project manager on an interesting project named " Dadafish " for quite some time. The intention is to create a sharing economy platform for lifestyle teaching/learning. Put in a more straightforward way, an Airbnb for classes. There is one assumption:  People are willing to pay to learn skills from amateur or semi-pros at a lower price. Quite some ongoing arts classes in meetups are taught in cafe shops at 15-50SGD/session. It's an indirect validation of our assumption. There are also many free language classes in meetups and facebook groups. We did an experiment to validate the assumption by introducing a Japanese friend who's organizing a free meetup to teach Japanese. She doesn't have a certificate and she's currently teaching Japanese in meetups for free. The experiment class was charged at 15 SGD/h per person for a 3-4 pax group class. We posted the class and teacher info in a NUS student/alumni SNS group and three peopl

Consistency Matters

I didn't post anything last week, which means consistency has been broken. There's a need to reflect the task management skills, otherwise I'm very likely to driving the wrong road Priority changes. A good exercise would be to list the priorities down everyday and assign reasonable time to the tasks. Then never second-doubt. 100% focusing on the task when doing it. Priority changes from time to time.  Human minds are single-threaded, thus, we'll need to keep focused when doing one particular task. Be Grateful. I received the confirmation from NOC Israel that I got admitted by the programme and I'm heading to Israel next Jan:-) Thanks a lot for Prof.Ben and Karl's help. Ultimately, it might be a plan from God. Thanks every one. The additional interview from Google went well, however, I didn't get the winter intern opportunity this time. Though it's a bit too greedy to ask for too much, I still feel a bit sad after informed that I didn't get th